1. Introduction 

Camp Heal a Heart ( "we,"our", or"us") is committed to protecting the privacy and personal information of our participants, families, donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws in Alberta, Canada. Including the Personal Information Protection Act (PIPA)

2. Information We collect - We may collect the following types of personal information: 

a) Personal Information, Name, Email address, phone number, mailing address, parent/guardian contact information

b) Participant Information (Children), Name and age of child(s), Emergency contacts, Medical information (allergies, medical conditions) provided voluntarily, Emotional or behavioral support information

c) Payment Information - Donations or registration payments are processed securely through third-party providers, We do not store full credit card information. 

d) Website Data - IP address, browser type, pages visited, General analytics data (cookies or similar technologies)

3. How we use your Information - We use your information to: Register and manage camp programs, communicate with participants, families, volunteers, and donors. Ensure participant safety and provide appropriate care. Process donations and issue receipts. Improve our website and services.

4. Consent - By providing your personal information, you consent to its collection, use, and disclosure as described in this policy. For children, consent must be provided by parent or legal guardian. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

5. How we protect your Information - We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information - We do not sell or rent your personal information. we may share information only when necessary with: Trusted services providers (Payment processors, email platforms) Emergency responders or medical professionals if required. Legal authorities when required by law. All third parties are expected to safeguard your information.  

7. Retention of Information - We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. Your rights - You have the right to: Request access to your personal information, request corrections to inaccurate or incomplete data, withdraw consent where applicable. Requests can be made using the contract information below.

9. Cookies & Website Tracking - Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can modify your browser settings to decline cookies if you prefer.

10. Third-Party Links - Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children's Privacy - We collect personal information about children only when the consent of a parent or legal guardian and only for program-related purposes. We take extra precautions to protect children's information.

12.Changes to this Policy - we may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us - If you have questions or concerns about this Privacy Policy or your Personal Information, Please contact us: Grande Prairie and District Grief Support Association 10031 -103Ave Grande Prairie, Alberta  T8V 1B9 or

Call (780) 876-0101 or Email us: Information@gpgriefsupport.org